Scrum Draft Zone ("we", "our", "us") respects your privacy and is committed to protecting your personal data when you use scrumdraftzone.com and our related tour inquiry services.
1. Information We Collect
We may collect personal information that you provide directly, including your name, email address, phone number, travel preferences, trip dates, and inquiry details. We may also collect technical information such as browser type, device data, and usage analytics.
2. How We Use Your Information
- To respond to inquiries and provide tour proposals
- To process and manage bookings and travel coordination
- To communicate important updates regarding your itinerary
- To improve website performance, user experience, and service quality
- To comply with legal obligations and prevent fraudulent activity
3. Legal Basis for Processing
We process your data based on consent, contractual necessity, legitimate business interests, and legal compliance requirements where applicable.
4. Data Sharing
We may share relevant booking information with trusted travel partners, guides, transport providers, and payment facilitators solely for delivering your requested services. We do not sell your personal data.
5. Data Retention
We retain personal information only as long as needed for operational, contractual, legal, and accounting purposes. Retention periods may vary based on the type of booking and applicable laws.
6. Cookies and Analytics
Our website may use cookies and similar technologies to support site functionality, improve user experience, and measure website performance. You may manage cookie preferences through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or object to processing of your data. You may also request a copy of your stored personal information.
8. Data Security
We implement reasonable technical and organizational safeguards to protect personal information. However, no online transmission or storage method can be guaranteed as completely secure.
9. International Transfers
Your information may be processed in countries where our partners and service providers operate. We take steps to ensure appropriate protections when cross-border transfers occur.
10. Contact
For privacy-related requests, contact us at hello@scrumdraftzone.com.